Privacy policy

USER INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect the personal information that you provide to us, such as your first and last name, address, mobile number and email address. When you browse our shop, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

CONSENT
How do we obtain the user's consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we imply that you consent to our collection and use for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your express consent directly or provide you with the opportunity to say no.

Your data will be processed in accordance with the General Data Protection Regulation.

DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

SHOPIFY
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell you our products and services. The data is stored through Shopify's data storage, databases, and the general Shopify application. This data is stored on a secure server behind a firewall.

Payment:
If the user chooses a direct payment gateway to complete the purchase, Shopify stores your credit card information. It is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, please read Shopify's Terms of Service or Privacy Policy.

THIRD PARTY SERVICES
In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled by these providers. In particular, some suppliers may be located or have facilities that are located in a jurisdiction other than you or us. Therefore, if you choose to proceed with a transaction involving the services of a third party service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located. Once you leave our store website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Connections:
When the user clicks on links in our store, they may be directed outside of our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SAFETY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES
We use cookies to allow our shop to keep information about your session. These are necessary for our backend to keep track of your shopping cart, login, etc. Any other cookies not used for this purpose are only transmitted to your browser with your permission, as described in the General Data Protection Regulation.

AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and / or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.

QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify or delete any personal information we have about you, register a complaint or simply request more information, please contact us by email at info@terreolivastre.it.